Last week, I stopped in at Digital Hollywood to see a few of the panels. Despite the various fancy names given to each panel, there were about 3 of 4 topics that seemed to be important to all the attendees and the panelists. I thought I’d go through some of those topics here and make a few predictions about where these trends may be headed. Now the fun exercise will be to come back in a half a year or so to see what do I get right in the next 6 months and what are just silly memes of the moment.
- The rapid adoption and proliferation of the tablet device: The speed of the product life cycle for the tablet is beyond anything that has ever been seen before. As of early 2011, there had been 24 million tablets shipped around the world (90% of those are iPads). The pace at which consumers are adopting this device and making it a central part of their behavior is astonishing. Putting aside the funny anecdotes about people touching any old TV screen and expecting the surface to respond or Angry Bird addictions, there is the interesting idea that the consumer demo for high tech is widening to include the really young (Have you ever seen a 3 year old rock an iPad? It’s scary stuff!) and the older demo of retirees/grandparents, etc. (which marketers haven’t talked about in possibly 30 years). This presents an interesting new challenge and opportunity — when your market for products/apps has suddenly shifted to include a much wider group of people, the possibilities for bringing consumers and brands together within entertaining experiences become endless. Will we find reading apps for pre-schoolers and crossword puzzle or WebMD apps outrunning downloads for GetGlue and Flixster?
- Ownership of digital content in the cloud: As more and more companies begin to offer cheap storage within the cloud and as we gravitate towards living our lives through an ecosystem of multiple connected devices, digital content stored in the cloud will become the standard for how we store and consume our media. Already, digital music within the cloud has become more common, with Sound Cloud, Spotify, mSpot and now even Amazon in the mix. But given how much we use Netflix streaming services and how much video content we like to share within our family, it doesn’t seem like a leap that eventually, we’d have digital files of our favorite TV shows and movies that could be accessed multiple times from a variety of devices. I know Sony and the DECE (Digital Entertainment Content Ecosystem) consortium of studios have Ultraviolet coming out later this year, which would allow consumers to buy the perpetual right to a piece of content (whether they buy a Blu-ray DVD or a digital download) and a digital locker that stores that content in the cloud. The plan for the moment is finding a standardized DRM that works across at least 12 devices and downloadable to at least 6 members of a household. While that still seems to smack of limitations to me, I’m more excited about what this means with regards to the amount of ancillary content and experiences that can come with owning a movie. There’s something thrilling about the idea that there could be push content sent with the file when it’s on an iPad versus when you’re just streaming it on your flat-screen TV. Of course, there will continue to be the crowd who say, “Screw that, I’m going to just get that on BitTorrent” but for those of us who want to pay for quality content and perhaps get a bit extra for the extended experience on the right device, Ultraviolet and KeyChest (Disney’s version) might just hold some promise.
- The consumer’s expectation about having a bigger and better transmedia/multiple screen experience: It’s amazing to think that there was a time when all viewing was done in a lean back mode and when we were told to tune in at a specific time to watch a show. With Twitter, Facebook, and the rapid multiplication of screens in our lives, the viewing experience has quickly morphed into a multi-tasking feat of juggling as many elements and conversations as we can during a show or movie that we watch whenever we feel like it. The best part of this new transmedia world is that we can spend 24/7 (if we have that kind of time) being immersed in the content that we love. Your favorite show doesn’t end when the credits roll because the characters are still tweeting at you, there are endless rabbit holes of video, text and photos to explore from that episode or movie and even online communities where commentary and discussion lasts long after the final flicker on the screen. What a wonderful time to be a nerd!
- The power of social media, (marketing and tracking trends) to influence live events and actual change in the world: We witnessed the reach and power of social media with the rebellions and tumult of the Arab Spring this year, but we are only beginning to see the tip of the iceberg. Social media and the way conversations and trends can be tracked are beginning to dictate the way events play out in real life. Independent movies can come to your local town if there’s enough demand for it, your favorite bands can play the most popular songs for that venue when they stop in during their national tour, and live events and programming can be changed on the fly, depending on the comments and suggestions of viewers. This is unprecedented in terms of handing the reins to the consumer and media companies are opening up to it as a way to better serve their audiences. The future for audience control is bright indeed.